Shipping Policy
At Wollek Clothing, we aim to provide a smooth and efficient shipping experience for all of our customers, whether domestic or international. Please review our shipping policy below to understand how we handle shipping times, costs, and other important details.
Domestic Shipping (Within India)
- Processing Time: All orders are processed within 1-2 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
- Shipping Time: For domestic orders, delivery typically takes between 5-7 business days after dispatch, depending on your location. Please note that delivery times may vary slightly due to unforeseen circumstances such as weather conditions or carrier delays.
- Shipping Cost: Domestic shipping is free. For orders below this amount, a standard shipping fee will apply, which will be calculated at checkout based on your location.
- Tracking: Once your order has been shipped, we will provide you with a tracking number so you can easily monitor the progress of your delivery.
International Shipping
- Processing Time: International orders are processed within 2-3 business days. After your order is dispatched, you will receive an email with tracking details so you can follow your shipment's journey.
- Shipping Time: International shipping generally takes 10-14 business days for delivery, depending on your location and the efficiency of local postal services in your country. Please note that shipping times may vary slightly due to customs clearance or unforeseen delays.
- Shipping Cost: International shipping rates vary by country and will be calculated at checkout. Any applicable customs duties, taxes, or import fees are the responsibility of the customer and may vary by destination.
- Tracking: All international orders are shipped with tracking so you can stay updated on your package's progress.
Additional Information:
- Shipping Delays: While we strive to ensure timely deliveries, certain factors like holidays, weather conditions, or other unforeseen circumstances may lead to delays. In such cases, we will do our best to keep you informed.
- Address Accuracy: Please ensure that the shipping address you provide is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided during checkout.
- Customs & Duties (International Orders): For international shipments, customs and import duties may apply based on your country's regulations. Wollek Clothing is not responsible for any customs fees or taxes applied to your order. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information before placing an order.
- Order Modifications: Once your order has been placed and processed, we may not be able to make changes to the shipping address or contents of your order. If you need to make a change, please contact our customer service team as soon as possible.
Contact Us:
If you have any questions about your shipment or need further assistance, feel free to reach out to our customer support team at [email address or phone number]. We're here to help and ensure your order reaches you as quickly and smoothly as possible.